Technology Supplier Awards

Best CRM Platform

We’re looking for the leading Customer Relationship Management platform in the travel sector which allows clients to truly personalise their customer offers and communications. Account will be taken of the usability, speed, and adaptability of the platform to suits users’ needs. We will want to see clear evidence of innovation in adapting the technology to meet the needs of clients in the last 12 months.


Ocean Holidays

Best Data Analytics Platform

We’re looking for a data and Business Intelligence system that truly meets the modern digital travel company’s need for real-time market insight and which provides a slick, highly efficient and adaptable B2B user interface. Account will be taken of the usability, speed, and adaptability of the platform to suits users’ needs whether they’re working in the leisure or corporate travel sectors. We will want to see clear evidence of innovation in adapting the technology to meet the needs of clients in the last 12 months.


SiteMinder

Best Large Technology Supplier

This award will be given to the large travel technology developer which is considered to have progressed most in its field in the entry period. This might be a legacy multinational which has modernised its offering or a niche supplier which has seen success introducing a new or innovative concept. This category is open to companies with more than 50 employees whether providers of traditional software products, selling/tour operator platforms or Software as a Service (SaaS) or plug-in features and applications.


Nezasa

Best Small Technology Supplier

This award will be given to the small travel technology developer which is considered to have progressed most in its field in the entry period. This might be a large legacy developer which has modernised its offering or a niche supplier which has seen success introducing a new or innovative concept. This category is open to companies with fewer than 50 employees whether providers of traditional software products, selling/tour operator platforms or Software as a Service (SaaS) or plug-in features and applications.


Jetstream

Best Travel Distribution Platform

We’re looking for the technology that best supports tour operators, travel agents and other intermediaries to access and combine the multiple and varied products their clients demand to create their perfect trip. Account will be taken of the usability, speed, and adaptability of the platform to suits users’ needs. We will want to see clear evidence of innovation in adapting the technology to meet the needs of clients in the last 12 months.


TUI Musement

Technology Impact Award

Best Technology Innovation

This award will be given to a technology provider and/or travel organisation considered to have developed the most innovative software or hardware product for the travel sector. The winning innovation is likely to be new and therefore will be relatively untested in the market, but has gone through proof of concept and is being used in a live, test or pilot environment. Particular notice will be taken of advances and innovations made within the last 12 months.


Smartology

Best Technology Partnership

This award is looking for technology firms that have teamed up to pool their resources and knowhow to provide enhanced solutions for the travel sector. With specialists increasingly working in collaboration today, we want to hear from technology developers that have forged a new partnership to create digital products or services that have met a need among travel clients in the last 12 months.


Whoosh and Ordamo

Best Technology Product

This award will be given to an individual technology product which is considered to have made the biggest impact in the market. This winning product in this category is likely to be already established in the sector but has seen particular growth or impact during the entry period. It could be a traditional software solution, selling/tour operator platform, Software as a Service (SaaS) or plug-in feature or application. Particular notice will be taken of advances and innovations made within the last 12 months.


GuestPay by GuestLine

Best Technology Project

The winner of this award will be given to the entry judged to showcase best practice in technology procurement and project management from initial scoping work to implementation. We want to hear from technology firms and clients who have worked collaboratively to achieve their goals on time and within budget on a project that was started or completing during the last 12 months.


easyJet holidays & bd4travel

Best Technology Team

This award seeks recognise the fact that there are always talented individuals behind every technology. We’re looking for the technology team, whether working for a tech specialist or an in-house team at a travel company or a combination of both, that has excelled in the past 12 months to continue developing and innovating existing technology or on a new project to meet the technological requirements of their clients and/or brand.


Forest Holidays

Marketing Awards

Best multi-media Campaign

This award will be given to the agency or travel brand that has excelled in using a wide range of media channels. We’re looking for an integrated campaign that combines more than one or all of the following channels: online display, search engine marketing, influencer marketing, social, mobile, text, retargeting, content and voice. Particular notice will be taken of use of new and emerging media platforms and advances and innovations made within the last 12 months.


Accord for Ambassador Cruise Line

Best Use of Search

This award will be given to a digital marketing agency and/or travel brand which has excelled in hitting KPIs on search platforms whether through organic or paid activity, or a combination of both. We’re looking for innovative approaches to SEO and a clear understanding of return on investment, what success on search looks like and how to optimise cross-channel brand visibility. Particular notice will be taken of advances and innovations made within the last 12 months.


Much Better Adventures

Best Use of Social Media

This award will be given to a digital marketing agency and/or travel brand which has excelled using social media channels to build brand affinity, hone their marketing messages to key target groups and drive loyalty and advocacy. Particular notice will be taken of advances and innovations made within the last 12 months.

The Points Guy

Campaign of the Year

This award will be given to the agency or travel brand behind the digital marketing campaign that is considered to have had the biggest impact. We’re looking for something that demonstrates real creativity and flair and has ensured the travel brand has stood out among consumers. Particular notice will be taken of advances and innovations made within the last 12 months.


Trending Travel

Above and Beyond

Best Customer Innovation

Ingenuity and innovation has never been more important than during the COVID-19 crisis and many travel firms have fast-tracked projects to provide an enhanced customer digital experience. We want to hear from firms who have looked to invest in their technology over the 12 months to react quickly to consumer needs in what has been a hugely challenging and uncertain market.


Whoosh & Ordamo

Best Employer

Did your company go above and beyond when it comes to looking after staff during the last 12 months? For this award we’re looking for entries that demonstrate best practice in how travel firms switched to embrace things like remote working, back-office technological advances, supporting the general wellbeing of staff, retaining jobs, and encouraging ongoing professional advancement and training over the last 12 months.


On the Beach

Best Pandemic Pivot

This award will be given to the travel brand or travel technology firm that has executed the best switch of business strategy and focus during the COVID-19 crisis. We want to hear from companies that have bitten the bullet and taken a bold decision in the face of the pandemic to change their model. How did you do it and what success have you seen?


UnderTheDooormat

Best PR Communications

With holiday sales decimated in the last year, this award is looking for travel companies that have excelled in keeping their brands alive and front of mind with consumers, ready for the travel bounce back. For this award, we’re looking for great PR communications strategies that have reflected not just the difficult reality for holidaymakers and travellers but their enduring desire to travel despite the restrictions imposed on them.


battleface with LOTUS

Consumer Champion

Has your brand gone above and beyond to help the consumer during the COVID-19 pandemic? If so, we’d like to hear from you about how you did this and what impact it has had. Judges will be looking for any initiative begun or completed over the last 12 months to offer advice, information, reassurance or customer service to clients and which has sought to put the customer first.


Travelzoo, Travelzoo, Cat, Jordan

Champions of Digital

Champions of Content

This award seeks to honour travel firms and/or digital agencies which put good quality content at the heart of their strategy to inspire customers throughout their dreaming, booking and experiencing journey. We’re looking for original and creative use of written, visual and audio content whether professionally produced or user-generated or both. Particular notice will be taken of advances and innovations made within the last 12 months.


tripAbrood

Champions of Customer Experience

This award will be given to the technology provider or in-house technology team responsible for the best example of design and functionality developed to address customer requirements and enhance their digital experience. Judges will be looking for a combination of outstanding aesthetics and simple usability. Particular notice will be taken of advances and innovations made within the last 12 months.


TUI Musement

Champions of Data

This award will be given to the technology company or in-house technology team judged to have used modern technologies to make the most intelligent and successful use of data in its business to tailor its clients’ messages to their target market. Judges will be looking for innovative techniques in both the collation and analysis of data and for success in exploiting the insights it offers, while keeping within new data protection regulations. Particular notice will be taken of advances and innovations made within the last 12 months.


Ocean Holidays

Champions of Design

This award seeks to honour travel firms and/or digital agencies which focus on aesthetics and design. We’re looking for original and creative use of latest web design techniques and use of rich content to create something that truly reflects the vibrant and exciting product that the travel industry specialises in. Particular notice will be taken of advances and innovations made within the last 12 months.


Forest Holidays

Champions of Mobile

This award will be given to a technology provider or in-house technology team within an organisation which has developed and launched a leading mobile service during the entry period. We’ll be looking for entries that show innovation in this fast-developing and increasingly crucial channel and that demonstrate successful execution of a pre-defined, strategic approach to mobile.


Touchstay

Trade & Intermediary Awards

Best for Domestic

This award will be given to the website or mobile app judged to stand out in the promotion and retailing of UK domestic holidays. This can be based on improved design features, an increase in traffic and brand recognition, new channels or partnerships, or the introduction of innovative tools and functionality. The impact of COVID-19 on business performance will be taken into account when judging this award.


Forest Holidays

Best for Staying

This award will go to the hotel operator, third party specialist, holiday rental or review site that best demonstrates its expertise and success in the hospitality sector. Judges will be looking for the website or mobile app that stands out from the crowd in its approach and excels in providing the customer with exactly what they want. The impact of COVID-19 on business performance will be taken into account when judging this award.


Red Carnation Hotels

Best for Travel Deals

We’re looking for travel’s stand-out third-party marketing platform regardless of what specific discipline it operates in. Flash sales, database and email marketing, call generation, social networks, closed user group sale sites are all heavily used by travel firms seeking high quality leads, along with the dominant search engines and price comparison sites. So which is the most effective? The impact of COVID-19 on business performance will be taken into account when judging this award.


Travelzoo

Best Tour Operator

This award will be given to the tour operator website judged to be a leading light in the promotion and selling of holidays on digital channels. This can be based on improved design features, an increase in traffic and brand recognition, new channels or partnerships, or the introduction of innovative tools and functionality. The impact of COVID-19 on business performance will be taken into account when judging this award.


easyJet Holidays

Best Travel Agent

This award will be given to the travel agent website judged to be a leading light in the promotion and selling of holidays on digital channels. This can be based on improved design features, an increase in traffic and brand recognition, new channels or partnerships, or the introduction of innovative tools and functionality. The impact of COVID-19 on business performance will be taken into account when judging this award.


Much Better Adventures

Special Awards

Start up of the Year

This award will go to the travel start-up which has begun operations within the last two to three years and which is judged to have the best chance of establishing itself in the travel industry.



CannyApp

Travolution Rising Star 2021

The Travolution Rising Star awards is returning for 2021 and we are looking for young professionals under the age of 30 who have a bright future in the industry. Shortlisted entrants will be relatively fresh to the industry but have made a significant impact. We are looking for entrants who:


Tobie, Bowdler

Rising Brand of the Year


Ocean Holidays

Travolution Brand of the Year


Travelzoo

Travolution Achievement Award


Greg Webb, Travelport