Venue Details
Please find below important details regarding the City Central at the HAC.
What is the venue's full address?
South Gate,
The Honourable Artillery Company (HAC),
Chiswell Street,
London,
EC1Y 4TW
What are the nearest tube stations?
Tube
Moorgate is the nearest underground station and is a very short walk from the venue. Moorgate is served by the Northern, Metropolitan, Hammersmith and City and Circle lines.
Exit the station on to City Road and head towards Finsbury Square and Old Street. At the crossroads turn left on to Chiswell Street and on the right there is a short road called Finsbury Street. At the end of that road you will see the entrance to the venue.
Rail
The nearest train station is Moorgate and directions are as above.
Taxi
Taxis should drop guests off on Chiswell Street and then guests can walk down Finsbury Street to the venue entrance.
Entering the Travolution Awards
The Travolution Awards are open to businesses of any size in the travel technology sector.
When will I find out if my entry has been successful?
The shortlist will be announced in mid-June.
The winners will be announced at the award ceremony on Thursday, November 28, 2024 at City Central at the HAC. Book your table here.
Is there a fee to enter the Travolution Awards
No, there is no charge to enter the Travolution Awards.
Tips on using the AI function on the nomination questions
New for 2024, nominations for the Travolution Awards now have a ChatGPT functionality for answering the award questions.
Make sure you write in the Create AI Prompt box that you want your answer written in UK English.
Include as much data and information in the prompt box as possible.
Read over the answer created by ChatGPT carefully before you submit your nomination.
The Award Ceremony
The winners will be announced at the award ceremony on Thursday, November 28, 2024 at City Central at the HAC. You can book your table here.
How much are tickets to the Travolution Awards?
An individual place on a mixed table is £375 plus VAT. A table of 10 is £3750 plus VAT.
Price includes drinks reception, three course meal with half a bottle of wine, awards ceremony, entertainment and after-party.
What are the timings for the awards?
Drinks Reception: 18:30
Dinner & Awards Ceremony: 19:00
After Party: 23:00
Carriages: midnight
Creating an account
To create an account, visit the login page and complete the form on the right-hand side of the page. All that will be required is a first name, last name, email address and password.
When you have agreed to the terms and conditions and submitted your details, you will receive an activation email from one of our event team members with a link to activate your account.
I can't create an account, what do I do?
There are two main reasons for this. Ensure all the details you have entered are correct and the two passwords match.
It could also be possible that you have an existing account. Try to log in or contact a member of the team and they will be able to assist you.
I haven’t received my activation email
First check your junk email for an email from mikaella@jacobsmediagroup.com. If you do not have this email in your inbox, there is a chance you have entered your email address incorrectly. Please contact Mikaella and she will be able to assist you.
Logging in
To log in, enter the email address you registered your account with and the password. We recommend checking the “Remember email” box as your email address will be remembered for any other Jacobs Media event website.
I have forgotten my password
Click the “Forgot password” link, enter your email address and you will receive an email from our team with a reset link. If you do not receive an email, including in your junk, please contact us.
Checkout
The checkout system works in a two or three step process, depending on whether you are buying a ticket or submitting a nomination:
- Basket
- Invoice details (if buying tickets)
- Summary & Payment
Products will remain in the basket until they have been completed and you have pressed "continue". Also if they are intentionally saved for later, even if you close your browser or log off.
How can I add another nomination/ticket to my basket?
Scroll below your existing basket items and select an item from the drop-down menu, select the desired quantity of items in the drop down next to the “Add Selected” button then click “Add Selected”. These new products will now be in your basket and you will need to fill out any required information.
I can’t proceed from the basket page
Once you’ve filled all the necessary fields for your basket item or items, scroll below the Basket Summary, accept the Terms and Conditions then click “Continue”. You will proceed to the Personal Details form.
If you have missed any required fields, you will remain on the page and the missed fields will be highlighted in red
Save for later
If you start an awards nomination or event booking but wish to complete it at a later date, click the blue “Save for later” button. Your nomination or booking will then be found in “Saved Items” under the “Entries/Tickets” tab in the left-hand column.
To finish a Saved Item, go to “Saved Items”, complete the required fields then click the blue “Move to Basket” button next to the product name. Then click “Basket”, scroll down to review your basket summary and then click “Continue” once you have accepted the Terms and Conditions.
I can’t find a nomination/booking I started earlier
If you began a nomination or a ticket booking and didn’t finish it immediately, look at the “Entries/Tickets” tab in the left-hand column.
Any intentionally saved entries or bookings will be found under “Saved Items”.
If you finished Step 1 of the checkout process but have not completed the full checkout process, your nomination or booking will be found in “Awaiting Payment” in the left-hand column. Just click “Awaiting Payment”, then click the green “Complete” button and you will be taken to the last step you reached when you were previously in the Checkout process.
You can also find nominations and bookings under the “Awards” and “Event” tabs respectively in the left-hand column. In both sections, products will be categorised by “Complete”, “Incomplete” and “Basket” entries.
To complete an Incomplete nomination/booking:
• Click “Edit” – here you will be able to make any changes to your nomination/booking. If you make changes, click “Save” at the bottom of the form. You will be automatically taken to the “Summary” tab.
•If you do not need to edit your nomination/booking, click the “Summary” tab.
• Click “Complete” and you will need to complete the checkout process from where you were previously.
To complete a basket nomination/booking:
• Click “Edit”.
• You will be returned to the Basket where you will need to complete all required fields and continue the checkout process.
I can’t pay for my transaction by card
We use Worldpay for card transactions. If you have left the transaction page to complete a card transaction and encounter issues, you will need to contact your card provider.
If you remain on the checkout page, this could indicate an issue with Worldpay. We recommend payment by invoice or trying again later as this is out of our control. If you are unsure of the issue with the payment please contact us.
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