Let’s talk about the elephant in the room for travel

Travolution kicks off its live events programme in 2022 with its first Business Breakfast of the year.

At the event on March 17, we’ll be partnering with sponsor Babble Cloud as it launches its second Technology Benchmarking Report for Travel.

The report draws on a survey conducted among Travolution readers on customer experience in travel following two of the most challenging years for the sector due to the COVID pandemic.

Matthew Parker, chief executive of Babble, will introduce the key findings in the report before a panel of experts discusses the important topics it raises.

Parker says it’s time the industry addresses the elephant in the room that the pandemic has put the spotlight on: that firms must “modernise and personalise to survive”.

Our panel will feature breakfast sponsor Trust My Travel Group CEO Will Plummer who will talk about the importance of customer experience in rebuilding trust post pandemic and leaders from Silversea Cruises and Thomas Cook.

Attendees will be the first to see a copy of the new Babble report and also an exciting unveiling of plans Travolution has for the coming year.


Chartered Accountants' Hall, 1 Moorgate Pl, London EC2R 6EA

Networking Breakfast
Welcome and introduction
Babble 2022 Technology Benchmarking Report - Travel


Matthew Parker, Chief Executive, Babble

Panel Discussion


Jo Migom, Chief Digital and Marketing Officer, Thomas Cook

Will Plummer, Chief Executive, Trust My Group

Peter Shanks, Managing Director UK and Ireland, Silversea Cruises

Nisha Botevyle, Director UK and Ireland – Agencies, Sabre Country


Lee Hayhurst, Executive Editor, Travolution

Travolution Announcement


Lee Hayhurst, Executive Editor, Travolution

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